City of Lubbock Utilities offers our customers several convenient ways to pay your bill:
- Payments received during business hours are posted immediately. Payments received after business hours will be processed within two business days.
- Drop box payments received after 4 p.m. will be processed next business day.
- If your services have been disconnected for non-payment, please call 806-775-2509. Services will be restored during regular business hours up to 9 p.m. upon receipt of payment.
- Currently, credit or debit cards and e-check payments made over the phone or online are limited to $1,500 in a 7-day period.