Please provide your service address, a phone number and any other information you can share about the nature of your outage.
Due to increased call volume in the event of an outage, customers may experience longer than normal hold times on the phone. We encourage customers to text or email.
Unless you believe there is a life-threatening situation, do not call 9-1-1 to report a power outage.
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1301 Broadway | Lubbock, TX 79401 | 806-775-2509