City of Lubbock Utilities homepage
  • Manage My Account
    • View My Account
    • Payment Options
    • Start, Stop, or Transfer Service
    • Customer Forms
  • Payment Options
    • COVID-19 Utility Bill Assistance Options
    • Ways To Pay
      • Payment Centers
    • One-Time Online Payments
    • Payment Assistance
  • How To
    • Use the Automated Payment Kiosks
    • Use the Customer Portal
    • Read Your Bill
    • Save Water
    • Save Energy
    • Read Your Meters
    • Report a Problem
    • Stay Safe from Scammers
  • Contact Us
    • Contact City of Lubbock Utilities
      • 1401 Avenue K
    • Privacy Statement
    • Terms and Conditions
  • About City of Lubbock Utilities
    • About Us
    • COVID-19 Updates
    • Meet the Team
    • Setting Utility Rates
    • Customer Confidentiality
  • Advanced Meters
    • Overview
    • Customer Communication
    • Identification, Safety and Assurance
City of Lubbock Utilities homepage

Identification, Safety and Assurance

All authorized workers will carry photo identification badges containing the City of Lubbock Utilities logo and Compass Metering Solutions or Keystone Utility Systems logo. Their vehicles will also be marked with City of Lubbock Utilities and either Compass Metering Solutions or Keystone Utility Systems logos.

Installers will never ask customers for payment or personal information and will not ask to enter your home.

If you ever have questions or concerns, please call City of Lubbock Utilities at 806-775-2509 to obtain accurate information about your account or to ensure you're speaking to a City of Lubbock Utilities employee or an authorized Compass Metering Solutions or Keystone Utility Systems contractor.

For more information on how to stay safe from scammers, visit: https://www.cityoflubbockutilities.com/how-to/stay-safe-from-scammers.

Badge Fleet Vehicle Example AMI 091919

Advanced Water Meter Installers

Anthony Lecroy-Water Installer-AMI Bill Balascio-Water Installer-AMI Caleb Hartley-Water Installer-AMI Christian Calhoun-Water Installer-AMI Curtis Wright-Water Installer-AMI David Carroll-Water Installer-AMI Davy Phouthavong-Water Installer-AMI Jacob Serenil-Water Installer-AMI Jake King-Water Installer-AMI James Pumphrey-Water Installer-AMI Javier Samaniego-Water Installer-AMI Joshua Dantic Water Installer Ami Kendred Lucas-Water Installer-AMI Kyler Payne-Water Installer-AMI Marcus Schlier-Water Installer-AMI Nick Ortega-Water Installer-AMI Torrey Duhaney-Water Installer-AMI Zachary Harbour-Water Installer-AMI

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    Advanced Electric Meter Installers

    Alex Hoyt-Electric Installer-AMI Bill Lothwood-Electric Installer-AMI David Humphries-Electric Installer-AMI Fred Jeffs-Electric Installer-AMI Isaac Castellano-Electric Installer-AMI Jeremy Guerrero-Electric Installer-AMI Mike Marr-Electric Installer-AMI Nick Holloway-Electric Installer-AMI Randell Doucette-Electric Installer-AMI Roberto Bursiaga-Electric Installer-AMI

    ‹ › ×
      • Manage My Account
        • View My Account
        • Payment Options
        • Start, Stop, or Transfer Service
        • Customer Forms
      • Payment Options
        • COVID-19 Utility Bill Assistance Options
        • Ways To Pay
          • Payment Centers
        • One-Time Online Payments
        • Payment Assistance
      • How To
        • Use the Automated Payment Kiosks
        • Use the Customer Portal
        • Read Your Bill
        • Save Water
        • Save Energy
        • Read Your Meters
        • Report a Problem
        • Stay Safe from Scammers
      • Contact Us
        • Contact City of Lubbock Utilities
          • 1401 Avenue K
        • Privacy Statement
        • Terms and Conditions
      • About City of Lubbock Utilities
        • About Us
        • COVID-19 Updates
        • Meet the Team
        • Setting Utility Rates
        • Customer Confidentiality
      • Advanced Meters
        • Overview
        • Customer Communication
        • Identification, Safety and Assurance

      ©2021 City of Lubbock Utilities
      1401 Avenue K. | Lubbock, TX 79401 | 806-775-2509

      • Manage My Account
        • View My Account
        • Payment Options
        • Start, Stop, or Transfer Service
        • Customer Forms
      • Payment Options
        • COVID-19 Utility Bill Assistance Options
        • Ways To Pay
          • Payment Centers
        • One-Time Online Payments
        • Payment Assistance
      • How To
        • Use the Automated Payment Kiosks
        • Use the Customer Portal
        • Read Your Bill
        • Save Water
        • Save Energy
        • Read Your Meters
        • Report a Problem
        • Stay Safe from Scammers
      • Contact Us
        • Contact City of Lubbock Utilities
          • 1401 Avenue K
        • Privacy Statement
        • Terms and Conditions
      • About City of Lubbock Utilities
        • About Us
        • COVID-19 Updates
        • Meet the Team
        • Setting Utility Rates
        • Customer Confidentiality
      • Advanced Meters
        • Overview
        • Customer Communication
        • Identification, Safety and Assurance