All authorized workers will carry photo identification badges containing the City of Lubbock Utilities and Compass Metering Solutions logos. Their vehicles will also be marked with City of Lubbock Utilities and Compass Metering Solutions logos.
Installers will never ask customers for payment or personal information and will never ask to enter your home.
If you ever have questions or concerns, please call City of Lubbock Utilities at 806-775-2509 to obtain accurate information about your account or to ensure you're speaking to a City of Lubbock Utilities employee or an authorized Compass Metering Solutions contractor.
For more information on how to stay safe from scammers, visit: https://www.cityoflubbockutilities.com/how-to/stay-safe-from-scammers.
