Lubbock Power and Light (LP&L) and the City of Lubbock Water Department are committed to improving the reliability and capacity of our systems and ensure the best possible service for our customers.
As part of our commitment, LP&L will install approximately 105,000 advanced electric meters and the Water Department will install approximately 87,000 advanced water meters throughout both service territories over the next 12 to 15 months at no additional cost to our customers.
LP&L and the Water Department will provide more information in the coming months. The work will be completed in phases and customers will receive additional details about the installation process when their phase is about to begin.
Because customer safety is our top priority, we will only use licensed, trained technicians to install the meters in order to ensure all safety codes and procedures are followed.
If you have questions, please call City of Lubbock Utilities at 806-775-2509.